VDL issues with macOS big surr

Hello, 

I had VDL up and running perfectly fine with sibelius up until I updated my macbook to the new big surr macOS a few months ago and still have yet to get VDL sounds to work within sibelius. I've tried deleting kontakt and redownloading, deleting and redownload VDL and nothing seems to work. I've even tried it on my new desktop with windows 10 and native access won't even startup. Really needing a solution since the school I write for just sent me the closer music that they need me to write drumline parts for. 



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