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Is Virtual Drumline refundable?

Modified on: Sun, 24 Jun, 2018 at 7:55 AM
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No. Virtual Drumline, per the End User License Agreement (EULA), is non-refundable Virtual Instrument Software.  

 

ABOUT RETURNS


Per our returns policy, we do not accept returns on soundware (sample libraries and virtual instrument software) or print music. In the rare case that your item was received damaged or is defective, we will replace it with the same item within 90 days of order submission.


IMPORTANT: Before submitting a return, you must first contact us to obtain return clearance. Items returned without clearance will not be accepted.  

 

*Please note, software is not deemed defective if you are simply experiencing technical difficulties. It is very important that you carefully read the system requirements before placing your order as we can not accept returns on the basis of incompatible system specifications. There are absolutely no refunds allowed for opened or registered software. Any refunds that have been worked out directly with us are subject to a 9% (nine percent) restocking charge and shipping is nonrefundable.


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